Refer a friend to BT Broadband and get £50 each

[KingaB]

Hiya,  the first person I referred has been paying their bill since November and still no voucher. I called up a few times, a case was logged (so I was told), I emailed - still nothing. 

Seems a bit unfair to advertise an offer that doesn't really work?

[JohnC2]

Hi @KingaB, welcome to the forum, and thanks for posting.

I'm sorry that you've not received your voucher yet. I've sent you a Private Message so you can get in touch with the Mod team and we'll be happy to help you with this.

Cheers

John

[DYSONBALL]

Neither myself or my friend have received our voucher, I've checked the refer a friend status and its saying it was rewarded on the 23rd-Feb. I've phoned but nobody seems to know where to find the answers.

[PaddyB]

Hi @DYSONBALL,

Thank you for the post and welcome to the Community. I'm sorry if you haven't received your voucher. If you send me your details, I'll be able to chase this with the promotions team.

I have sent you a private message with instructions on how to contact the team.  You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks,

Paddy

[DYSONBALL]

Than you I have messaged you.

[matthewcole]

Hi. I've referred a friend to BT they've paid their 2nd bill and we are both yet to receive our vouchers.

I can't even find the status checker on the website.  Can someone please give me a hand with this. It's so annoying.

[matthewcole]

I've found the online checker. Today is 40 days since I received my email to say my voucher would be with me in 30 days.

It says rewarded on the 8th March but none of us still received them.

[DanielS]

Hi @matthewcole,

Thanks for reaching out. I am sorry to see that both of you haven't been able to claim the reward.

I've sent you a private message so we can look into this for you.

Thanks
DanielS

[matthewcole]

I sent the message reply to you but I’m still

waiting for the reply. It’s been over 48 hours since I replied. Any chance of an update??  Thanks 

[NeilO]

Hi @matthewcole I'm sorry, the moderation team are really busy at the moment so it's taking us longer than usual to reply. We have your details in our queue and we will be in touch as soon as you reach the top of our list.

Thanks

Neil