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Remote Desktop Connection

I was wondering if there is any reason Windows Remote Desktop Connection now won't work i have switched to BT infinity from another ISP ? All ports are forwarded to a device correctly. firewall is off on the machine in question for a test and still no connection from an outside IP range, I can gain access inside the network using it's local IP, but soon as i am in the outside world i cannot even ping the public IP and respective port.

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