Can I ask why my previous message stating the facts about my BT installation (or lack of) has been removed? It does not break the house rules but states how I have been treated as a customer. It is compounding my problems with the BT service received so far and should be discussed properly, not quietly deleted to hide the poor service.
and you've had a reply from the mod team:)
(Stephanie has removed personal info as it's an open forum)
The moderators have moved it to the Phones board and have responded to you. Look here: http://community.bt.com/t5/Phones/Hello-BT-I-m-a-new-customer-since-Friday-it-s-been-an-awful/td-p/4....
[Edit: I've never won a photo-finish yet!]