If you drop me in an email please with your bt.com username and the account that you would like removed along with a link back to this thread then I'll be happy to get this sorted out for you.
Just send to the email address in my profile with FAO Craig.
BTCare Community Mod
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We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)” td-p/30">Ratings star on the left-hand side of the post.