I'm having trouble replacing my HH5 with the TP-Link 9980
I have BT Infinity with Fibre to Home and a white Openreach router installed by the BT engineer when the fibre was put in. The HH5 is therefore I presume only being used as a wireless transmitter.
I've tried using the quick setup from TP and selecting 'Wireless Router' as the option and then email@example.com as the user name and bt as the password. No internet connection is the result. I have a cat5 cable connected between LAN1 on the Openreach router and WAN on the 9980.
I've scoured the web and tried various options but nothing gives.
Has anybody else done this replacement and had success? I tested the 9980 at work and it worked fine on the connection here.
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As far as I'm aware the TP-Link is a VDSL modem and router so you can do away with the Openreach modem and connect directly to the TP-Link.
Try simply moving the cable from the xDSL port on the Openreach modem to the xDSL port on the TP-Link.
EDIT: Also just noticed you seem to have the username wrong. Try firstname.lastname@example.org and password of BT if it needs a password.
Yes the connection to the Openreach modem is fibre with an optical connection, cant replace that by the looks of things
I've tried again to set up the TD-9980 using 'Wireless Router' option and the correct passwords and its still not giving anything.
I fear I need to delve into deeper settings, unless I am missing something obvious
It should just connect. I have the TD9980 connected to an Openreach modem, works fine. Are you sure you are connected to the WAN port (LAN4) There should be no other settings to configure.
WAN settings should look like this. Did you select WAN type as PPPoE in quick setup? Did you remember to click 'save'?