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Aspiring Contributor
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Message 1 of 3

Requesting MAC Code

Once I get my MAC code, can I still recontract without using  the MAC code?

or is it that once you have your MAC code you can't recontract with BT and have to leave?

Thanks

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2 REPLIES 2
Distinguished Sage
Distinguished Sage
275 Views
Message 2 of 3

Re: Requesting MAC Code

You can re contract if you want. You don't need to use the MAC code. You may find that after you ask for it you will be contacted by BT retentions team who will try and get you to stay by giving you a discounted offer.

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Distinguished Guru
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Message 3 of 3

Re: Requesting MAC Code

Getting a MAC code doesn't commit you to leave.  You can just let it expire if you decide to stick with BT.

 

Phoning up to ask for a MAC code will put you through to BT's retentions team who will almost certainly make you an offer to persuade you to stay.

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