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Newbie
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Message 1 of 4

Reset password on home hub 5

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Hello. My home hub 5 short circuited so I bought a replacement from eBay. It appears to be brand new but the original password seem to doesn't work on it. I have the little card off the back off the box so have the admin password. Is there a way to reset the wireless password without having a device connected to the wifi (as obviously I don't seem to be able to connect anything to it without a password!). Many thanks.
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Distinguished Sage
Distinguished Sage
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Message 2 of 4

Re: Reset password on home hub 5

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Its not clear what password you are trying to reset, the admin password or the wifi password. To reset both, press the recessed button in the rear of the hub with a paperclip for about 20 seconds until the lights flash.

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Distinguished Sage
Distinguished Sage
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Message 3 of 4

Re: Reset password on home hub 5

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if you have the admin password then you can connect to hub with ethernet and then change the wireless password - just another option

 

you don't need to be connected to internet to do this - just power up the hub



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Newbie
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Message 4 of 4

Re: Reset password on home hub 5

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That great advice - thank you. I'll try this on Saturday (when I'm back from work)! Thanks so much for taking the time to help me!
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