Return my equipment due to upgrade ?

[lynseycourt]

Hi, I have just upgraded my broadband to full fibre so need to return my equipment - it says I should receive a bag but I do not have 1 and I cant see on myBT where to request a bag - can anyone help me please so I dont get the fine ?

Thanks 

[DanielS]

Hi @lynseycourt,

I can send one out for you. Reply back to my private message when you get a chance.

Thank you
DanielS