Our contract just ended, so having received an email, I “upgraded” to exactly what we are on now, but for less money (go figure), nothing changed. Today I received a bag to “return out kit” - I didn’t buy a new hub, since I don’t use the BT one anyway, so why am I receiving this? Welcome to have it as it’s ancient and useless, but why send this? I can only assume it’s auto generated, but if the intention is to save the environment as stated, seems a bit of a waste to send me a plastic bag that I have no use for!! Anyone else had this?
