Returns bags

[DavidM]

Hi @adam101 and @WorldOnlineLife and thanks for posting.

I'll be happy to get the returns big sent out to you. I'll drop you both a private message now so you can get in touch.

Cheers

David

[Iguanapaws]

Hi, can I have a returns bag too please?  Apparently I need to return a 4G hub thing.  As loads of others have said, there's no link on the website for this.

Thanks.

[NeilO]

@Iguanapaws I've sent you a private message so you can send over your details and we'll be able to organise a returns bag to be posted.

Thanks

Neil

[Mbingham27]

Hello, hoping you can help me out, my grandmother is was expecting one a the returns bags but it seems to have not showed up.

After searching online it seems she would have to login to an online account to request a new one but she doesn't know if she had set up an account and doesn't have any login details.

The only thing I have is the letter they sent her requesting the hub back which has the account number etc on it.

[NeilO]

Hi, @Mbingham27 no worries we'll be able to post another one. I'll send you a private message so you can send over your grandmother's details.

Thanks

Neil

[Iduke]

Hi when I spoke to a bit advisor they said a returns bag would be posted out to me but not received one how do I get one sent out 

[PaddyB]

Hi @Iduke,

Thank you for posting. If you send me your details, I'll be able to send you a returns kit.

I have sent you a private message with instructions on how to contact the team.  You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks,

Paddy

[Borlengh]

Can you please order a return bag and address label for me too? BT never sent me one.

I logged into my BT account but can’t find anything about this.

Thank  you.

Borlengh

[JohnC2]

Hi @Borlengh, welcome to the forum. 

We'll arrange this for you. I've sent you a Private Message so you can get in touch with us.

Cheers

John