Reward and cashback problem (cancelled order and new order)
Hi there I ordered my BT infinity 1 on 18/04/17 with it I would receive the £150 reward card and £100 cashback from topcashback. Problem is due to problems on BT's end it got cancelled and a new order was made and in-turn after the install date (03/05/17) it says I'm not elegible for a reward and probably no cashback from looking at other threads.
Order number started with AJM.
I have filled the reward contact form and explained the problem but I'm not sure if they can sort out the cashback so I'm trying my luck here too.