Reward card claim

[PS160]

I am a new customer, service activated on 11/06/20. I was promised via online chat on 23/06/20 that I am eligible for a reward card. Still showing no reward available on 21/07/20 so I rang customer services who again stated I am eligible and would get an email sent with a link to claim my reward. I have not received any email.

I am finding this so difficult to resolve.

[DavidM]

Hi @PS160 and welcome to the community.

Thanks for posting about the reward card, sorry you haven't received it. I'm sure I can help. I'll drop you a private message so you can get in touch.

Cheers

David