Hello, I ordered an fibre broadband package which was activated on 15/03, the offer included £80 gift card, however when trying to claim the reward it just says There are no rewards waiting to be claimed. Can you please look into this for me and advise. I'd add that I understand you are busy with more urgent queries so no problem if this takes a while, many thanks
Hi @Will_041 and welcome.
I'll be able to check this for you. I've sent you a private message so please reply with the details and we'll take it from there.
Cheers
David