@DanielS wrote:
That's perfect @wignomore.
To be perfectly honest, I pushed for an explanation but haven't been given an in depth answer. Basically, I've reported it to them and they've left it with the engineering team who were able to work out the problem. Unless it has affected a multitude of users the information I get back is limited.
Thanks
DanielS
Unfortunately this is exactly what I've said.
This is the reason they SHOULD feedback the solution, in case it happens to users in the future.
It is plainly ridiculous that they haven't said anything, as it puts the moderators in a position to have to go back and ask the Yahoo folk to investigate all over again for a future fault of the same nature, rather than saying "Here's one we cleared earlier and how".
This costs time, effort and end user anguish which could all be avoided.
The whole fault reporting system is broken.
