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Contributor
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Message 21 of 33

Re: Router Query

Ok I've set up my Netgear as instructed & plugged it into the HG612(unlocked) & it's working/connected.could someone give me instructions on how to get the line stats please?
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Distinguished Sage
Distinguished Sage
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Message 22 of 33

Re: Router Query

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Contributor
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Message 23 of 33

Re: Router Query

Hi thanks.what i need is how to get the line stats because the netgear doesn't show my line stats anymore as i've got the HG612 connected.Unfortunately the link for the manual only gives me the netgear when connected as a modem/router which it used to be.hope that made sense?
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Distinguished Sage
Distinguished Sage
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Message 24 of 33

Re: Router Query

I realised that after I posted. Have a look at the second link in my edited post that should help

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Contributor
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Message 25 of 33

Re: Router Query

Thanks.I've now installed program but still can't see stats?all boxes have turned green as per the instructions.the modem ip is 192.168.1.1.the router is 192.168.0.1 could this be why?
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Distinguished Sage
Distinguished Sage
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Message 26 of 33

Re: Router Query

As long as you are changing your computer IP address to the same subnet when you plug it in to the modem you should be ok. Have you unlocked the modem as per the instructions in the link?

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Contributor
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Message 27 of 33

Re: Router Query

sorry not sure what you mean but the modem was unlocked when i bought it?
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Distinguished Sage
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Message 28 of 33

Re: Router Query

Ah, ok, thought you needed to unlock it. Are you trying to see the stats with your PC plugged into LAN2 port of the modem or your router? If you are connecting via your router, you will need to connect LAN2 port of the modem to a LAN port on your router (as shown in the kitz document). You will also have to change either the IP address of your router to 192.168.1.x or change the IP address of the modem to 192.168.0.x

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Contributor
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Message 29 of 33

Re: Router Query

Yes i would like to view them via browser.I've plugged cable between lan2 on modem & router and still nothing.how do i change ip address of modem or router?sorry to ask never done it before.thanks once again
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Distinguished Sage
Distinguished Sage
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Message 30 of 33

Re: Router Query

You will need to refer to the router manual to change the IP address. This will have implications on the rest of your network. If every device is set up for DHCP there shouldn't be a problem. If you have any static addresses set, you will need to change them to the new subnet. If the device you are using to change the IP on the router is configured with a static address, you will cut off the branch you are sitting on, so to speak, and will have to change it to the new subnet before you can re-connect to the router.

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