Router dropping and slow speed

[Samtan]

Hi can anyone help me please

My router keeps droppping it's connection every day or so sometimes continually!!!

Also can somebody take a look at my stats below and advice me on what to do next 🙂

DSL Connection

Link Information         Uptime: 1 day, 6:20:34 Modulation: G.992.1 annex A Bandwidth (Up/Down) [kbps/kbps]: 448 / 8,096 Data Transferred (Sent/Received) [MB/GB]: 572.22 / 3.11 Output Power (Up/Down) [dBm]: 12.0 / 19.5 Line Attenuation (Up/Down) [dB]: 16.5 / 28.0 SN Margin (Up/Down) [dB]: 30.0 / 11.5 Vendor ID (Local/Remote): TMMB / TSTC Loss of Framing (Local/Remote): 0 / 0 Loss of Signal (Local/Remote): 0 / 0 Loss of Power (Local/Remote): 0 / 0 Loss of Link (Remote): 0 Error Seconds (Local/Remote): 0 / 0 FEC Errors (Up/Down): 0 / 5,027 CRC Errors (Up/Down): 0 / 4 HEC Errors (Up/Down): 0 / 3 Line Profile: Interleaved

[imjolly]

try quiet line test  dial 17070 option 2  should hear nothing and best with corded phone   if cordless normal is dull hum

are youi connected to the master or test socket?  other sockets?

[Samtan]

Thx imjolly

I'll test that in the next couple of days (have to get a phone)

[imjolly]

what about connection socket?

[Samtan]

I'm pugged into the master socket

[imjolly]

do you have other sockets and if so have you tried the test socket?

[john46]

Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal

also you could try the hints given by poster RogerB in this link they may help http://community.bt.com/t5/BB-in-Home/Poor-Broadband-speed/m-p/14217#M8397

Then someone here may be able to help and offer more advice.

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