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FarmerOz2
Aspiring Contributor
889 Views
Message 51 of 53

Re: Routing problems at BT

I have had a reply (via email) from our moderator.

 

He thinks its due to wireless connection.

 

Sadly this system (except for visitors) is hard-wired ethernet.

 

Interestingly I have had no disconnects since posting here!

 

He did offer to reset my exchange modems and I think he is an angel.

 

I have just gone from 16.5dB SNR @ 3700 kbps to 6000 kbps @6.0dB SNR.

 

This is as good as Tiscali and waaaayyy better than BT has managed before.

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FarmerOz2
Aspiring Contributor
868 Views
Message 52 of 53

Re: Routing problems at BT

I spoke too soon. That's what my modem reports, the BT modem at the exchange still inists on 3000kbps maximum, even after several days.

 

 

Dammit, the stupid exchange modem software! 

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FarmerOz2
Aspiring Contributor
822 Views
Message 53 of 53

Re: Routing problems at BT



Back to having regular disconnects. Reconnect/disconnect doesn't work. Reboot does.
I would be quite suspicious of a software fault in the BTHomehub3 because that's just what it looks like.
Below is the event log, slightly edited for length.
The event log does lose quit a bit of data but seems to preserve most of the power-ups.
The BTHomehub is on a UPS also connected to my computer and no restarts due power outage have happened on this computer during this period.

Below event log. (NB Still stuck at 3000kb bt exchange modem!).

06:58:56, 30 Jul. ( 84.700000) Admin login successful by 192.168.1.61 on HTTP
07:58:37, 30 Jul. ( 65.470000) Time synchronized with server 213.123.26.170
07:58:37, 30 Jul. ( 65.130000) Requesting time from server 213.123.26.170
07:58:35, 30 Jul. ( 62.910000) Server URL: https://pbthdm.bt.motive.com; Connecting as user: ACS username
07:58:32, 30 Jul. ( 60.880000) WAN operating mode is DSL
07:58:32, 30 Jul. ( 60.880000) Last WAN operating mode was DSL
07:58:31, 30 Jul. ( 59.420000) PPPoA is up
07:58:31, 30 Jul. ( 58.900000) CHAP authentication successful
07:58:30, 30 Jul. ( 58.860000) Starting CHAP authentication with peer
07:58:25, 30 Jul. ( 53.820000) DSL is up
07:58:23, 30 Jul. ( 51.720000) DSL noise margin: 21.00 dB upstream, 9.50 dB downstream
07:58:23, 30 Jul. ( 51.650000) DSL line rate: 448 Kbps upstream, 5408 Kbps downstream
07:58:02, 30 Jul. ( 30.810000) New GUI session from IP 192.168.1.61
07:58:01, 30 Jul. ( 29.860000) New GUI session from IP 192.168.1.61
07:58:01, 30 Jul. ( 29.710000) Auto channel selection (reason 'Power up') is complete. Selected
07:58:00, 30 Jul. ( 28.510000) Server URL: https://pbthdm.bt.motive.com; Connecting as user: ACS username
07:58:00, 30 Jul. ( 28.180000) Initializing transaction for event code 1 BOOT
07:57:48, 30 Jul. ( 16.250000) Booting firmware 4.7.5.1.83.8.57.1.3 (Type A)
06:57:19, 30 Jul. (91859.090000) DSL is down after 1530 minutes uptime
06:56:55, 30 Jul. (91835.430000) Tsf.Tas. (=Time synchronization failed. Tried all servers).
06:55:05, 30 Jul. (91725.410000) Tsf.Tas.
06:52:14, 30 Jul. (91554.450000) Admin login successful by 192.168.1.61 on HTTP
06:51:25, 30 Jul. (91505.370000) Tsf.Tas.
06:49:35, 30 Jul. (91395.350000) Tsf.Tas.
06:47:45, 30 Jul. (91285.330000) Tsf.Tas.
06:47:05, 30 Jul. (91245.240000) Starting CHAP authentication with peer
06:46:53, 30 Jul. (91233.500000) New GUI session from IP 192.168.1.61
06:45:55, 30 Jul. (91175.310000) Tsf.Tas.
06:44:05, 30 Jul. (91065.290000) Tsf.Tas.
06:42:15, 30 Jul. (90955.270000) Tsf.Tas.
06:40:25, 30 Jul. (90845.250000) Tsf.Tas.
06:39:03, 30 Jul. (90764.060000) Starting CHAP authentication with peer
06:38:35, 30 Jul. (90735.230000) Tsf.Tas.
06:36:51, 30 Jul. (90631.810000) New GUI session from IP 192.168.1.61
06:36:45, 30 Jul. (90625.210000) Tsf.Tas.
06:34:55, 30 Jul. (90515.190000) Tsf.Tas.
06:33:05, 30 Jul. (90405.170000) Tsf.Tas.
06:31:15, 30 Jul. (90295.150000) Tsf.Tas.
06:29:25, 30 Jul. (90185.130000) Tsf.Tas.
06:27:35, 30 Jul. (90075.110000) Tsf.Tas.
06:26:50, 30 Jul. (90030.090000) New GUI session from IP 192.168.1.61
06:25:45, 30 Jul. (89965.090000) Tsf.Tas.
06:23:55, 30 Jul. (89855.070000) Tsf.Tas.
06:22:04, 30 Jul. (89745.050000) Tsf.Tas.
06:20:14, 30 Jul. (89635.030000) Tsf.Tas.
06:18:24, 30 Jul. (89525.010000) Tsf.Tas.
06:16:48, 30 Jul. (89428.440000) New GUI session from IP 192.168.1.61
06:16:34, 30 Jul. (89414.990000) Tsf.Tas.
06:15:38, 30 Jul. (89358.600000) New GUI session from IP 192.168.1.70
06:14:44, 30 Jul. (89304.970000) Tsf.Tas.
06:14:44, 30 Jul. (89304.810000) Starting CHAP authentication with peer
06:13:53, 30 Jul. (89253.780000) Starting CHAP authentication with peer
06:12:54, 30 Jul. (89194.950000) Tsf.Tas.
06:12:01, 30 Jul. (89141.740000) Starting CHAP authentication with peer
06:11:04, 30 Jul. (89084.930000) Tsf.Tas.
06:09:14, 30 Jul. (88974.910000) Tsf.Tas.
06:07:24, 30 Jul. (88864.890000) Tsf.Tas.
06:06:46, 30 Jul. (88826.760000) New GUI session from IP 192.168.1.61
06:05:34, 30 Jul. (88754.870000) Tsf.Tas.
06:03:44, 30 Jul. (88644.850000) Tsf.Tas.
06:01:54, 30 Jul. (88534.830000) Tsf.Tas.
06:00:04, 30 Jul. (88424.810000) Tsf.Tas.
05:59:06, 30 Jul. (88366.330000) Server URL: https://pbthdm.bt.motive.com; Connecting as user: ACS username
05:58:14, 30 Jul. (88314.790000) Tsf.Tas.
05:56:45, 30 Jul. (88225.470000) New GUI session from IP 192.168.1.61
05:56:24, 30 Jul. (88204.770000) Tsf.Tas.
05:54:34, 30 Jul. (88094.750000) Tsf.Tas.
05:53:45, 30 Jul. (88045.370000) Starting CHAP authentication with peer
05:53:26, 30 Jul. (88026.350000) Starting CHAP authentication with peer
05:52:44, 30 Jul. (87984.730000) Tsf.Tas.
05:50:54, 30 Jul. (87874.710000) Tsf.Tas.
05:49:53, 30 Jul. (87813.300000) Starting CHAP authentication with peer
05:49:04, 30 Jul. (87764.690000) Tsf.Tas.
05:48:02, 30 Jul. (87702.270000) Starting CHAP authentication with peer
05:47:53, 30 Jul. (87693.240000) Starting CHAP authentication with peer
05:47:17, 30 Jul. (87657.190000) Starting CHAP authentication with peer
05:47:14, 30 Jul. (87654.670000) Tsf.Tas.
05:46:44, 30 Jul. (87624.280000) New GUI session from IP 192.168.1.61
05:45:24, 30 Jul. (87544.650000) Tsf.Tas.
05:44:05, 30 Jul. (87465.740000) Server URL: https://pbthdm.bt.motive.com; Connecting as user: ACS username
05:43:34, 30 Jul. (87434.630000) Tsf.Tas.
05:43:29, 30 Jul. (87429.730000) PPPoA is down after 0 minutes uptime
05:43:29, 30 Jul. (87429.160000) Server URL: https://pbthdm.bt.motive.com; Connecting as user: ACS username
05:43:25, 30 Jul. (87425.960000) WAN operating mode is DSL
05:43:25, 30 Jul. (87425.960000) Last WAN operating mode was DSL
05:43:24, 30 Jul. (87424.570000) PPPoA is up
05:42:50, 30 Jul. (87390.980000) CHAP authentication successful
05:42:27, 30 Jul. (87367.240000) Tsf.Tas.
05:42:24, 30 Jul. (87364.890000) Starting CHAP authentication with peer
05:40:37, 30 Jul. (87257.220000) Tsf.Tas.
05:38:47, 30 Jul. (87147.200000) Tsf.Tas.
05:38:11, 30 Jul. (87111.840000) CHAP authentication successful
05:37:23, 30 Jul. (87063.780000) Starting CHAP authentication with peer
05:36:57, 30 Jul. (87037.180000) Tsf.Tas.
05:36:51, 30 Jul. (87031.750000) Starting CHAP authentication with peer
05:36:51, 30 Jul. (87031.750000) Starting CHAP authentication with peer
05:36:43, 30 Jul. (87023.330000) New GUI session from IP 192.168.1.61
05:36:14, 30 Jul. (86994.730000) Starting CHAP authentication with peer
05:35:07, 30 Jul. (86927.160000) Tsf.Tas.
05:33:17, 30 Jul. (86817.140000) Tsf.Tas.
05:31:27, 30 Jul. (86707.120000) Tsf.Tas.
05:29:37, 30 Jul. (86597.100000) Tsf.Tas.
05:27:47, 30 Jul. (86487.080000) Tsf.Tas.
05:25:56, 30 Jul. (86377.060000) Tsf.Tas.
05:24:06, 30 Jul. (86267.040000) Tsf.Tas.
05:22:16, 30 Jul. (86157.020000) Tsf.Tas.
05:20:26, 30 Jul. (86047.000000) Tsf.Tas.
05:18:36, 30 Jul. (85936.980000) Tsf.Tas.
05:16:46, 30 Jul. (85826.960000) Tsf.Tas.
05:14:56, 30 Jul. (85716.940000) Tsf.Tas.
05:13:06, 30 Jul. (85606.920000) Tsf.Tas.
05:11:16, 30 Jul. (85496.900000) Tsf.Tas.
05:09:26, 30 Jul. (85386.880000) Tsf.Tas.
05:07:36, 30 Jul. (85276.860000) Tsf.Tas.
05:05:46, 30 Jul. (85166.840000) Tsf.Tas.
05:03:56, 30 Jul. (85056.820000) Tsf.Tas.
06:26:51, 29 Jul. ( 30.970000)Power Up = (Auto channel selection (reason 'Power up') is complete. Etc etc)
06:51:16, 28 Jul. ( 30.400000)Power Up
08:24:06, 23 Jul. ( 30.280000)Power Up
00:00:30, 01 Jan. ( 30.880000)Power Up
00:00:30, 01 Jan. ( 30.820000)Power Up
06:52:15, 23 Jul. ( 32.440000)Power Up
09:53:08, 18 Jul. ( 30.750000)Power Up
06:31:10, 15 Jul. ( 30.230000)Power Up
14:02:44, 12 Jul. ( 30.700000)Power Up
00:23:20, 05 Jul. ( 30.680000)Power Up
16:23:54, 02 Jul. ( 30.530000)Power Up
08:12:37, 22 Jun. ( 32.650000)Power Up
10:24:13, 21 Jun. ( 34.660000)Power Up
00:00:31, 01 Jan. ( 31.720000)Power Up
00:00:32, 01 Jan. ( 32.020000)Power Up
17:42:40, 20 Jun. ( 31.480000)Power Up
20:14:59, 19 Jun. ( 32.180000)Power Up
10:53:03, 16 Jun. ( 32.380000)Power Up
06:28:39, 13 Jun. ( 32.850000)Power Up
12:09:36, 12 Jun. ( 31.630000)Power Up
06:15:09, 11 Jun. (86316.280000) Time synchronization failed. Tried all servers
07:17:06, 10 Jun. ( 31.930000)Power Up
09:26:09, 09 Jun. ( 32.080000)Power Up
11:38:16, 07 Jun. ( 31.610000)Power Up
07:46:10, 29 May. ( 32.230000)Power Up
17:16:55, 28 May. ( 32.210000)Power Up
14:22:15, 26 May. ( 31.560000)Power Up
05:49:42, 05 May. ( 33.920000)Power Up
05:41:36, 05 May. ( 32.530000)Power Up
05:32:24, 05 May. ( 34.770000)Power Up
19:05:52, 04 May. ( 31.750000)Power Up
19:03:21, 04 May. ( 32.290000)Power Up
00:00:31, 01 Jan. ( 31.720000)Power Up
00:00:32, 01 Jan. ( 32.070000)Power Up
16:41:21, 04 May. ( 32.170000)Power Up
19:14:45, 29 Apr. ( 31.830000)Power Up
07:30:11, 26 Apr. ( 31.340000)Power Up
07:18:28, 26 Apr. ( 33.650000)Power Up
12:39:11, 25 Apr. ( 31.750000)Power Up
23:28:03, 24 Apr. ( 31.920000)Power Up
16:12:42, 23 Apr. ( 31.880000)Power Up
15:56:15, 23 Apr. ( 33.400000)Power Up
11:48:20, 23 Apr. ( 2800.280000)Power Up
13:30:08, 14 Apr. ( 31.380000)Power Up
06:34:30, 13 Apr. ( 32.050000)Power Up
23:45:51, 08 Apr. ( 32.380000)Power Up
08:06:36, 05 Apr. ( 32.170000)Power Up
08:39:25, 03 Apr. ( 31.510000)Power Up
00:25:13, 03 Apr. ( 31.800000)Power Up
07:56:35, 02 Apr. ( 32.030000)Power Up
23:33:23, 01 Apr. ( 31.860000)Power Up
18:23:14, 01 Apr. ( 31.510000)Power Up
07:32:41, 01 Apr. ( 32.790000)Power Up
09:15:38, 30 Mar. ( 31.680000)Power Up
09:07:36, 30 Mar. ( 104.080000) CHAP authentication failed
09:06:24, 30 Mar. ( 32.230000)Power Up
07:20:46, 30 Mar. ( 32.220000)Power Up
01:02:42, 30 Mar. ( 32.020000)Power Up
00:00:28, 01 Jan. ( 28.090000)Power Up
00:00:33, 01 Jan. ( 33.290000)Power Up

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