Hi, for years I have subscribed to BTVision. I have a YouVision box which I bought outright. My television is old but HD ready, and has worked fine for years. When I tune it I get perfect reception for all the main terrestrial stations. I have never had this with my BTVision box, it has always been patchy to say the least. I have an idea that the reason for this is because my aerial points to the main relay station in my district, however when I check with various websites it tells me that for my post code I should get the signal from a subordinate relay station. My BTvision box insists that I fill in my postcode and share it, otherwise I get no terrestrial stations at all when I retune. I believe that the BT Vision box then gets whatever signal it can from the subordinate relay station and ignores the good one. Can anybody help???? It's driven me mad for years.. I have an old Humax box (the same as the BT Vision offering) which always worked perfectly and never gave me this problem.
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Many tanks for your help. Sorry for any confusion - Yes it is a YouView box and sw is as up-to-date as it will allow. I have taken the post code out, and as suspected still the same result - certainly no HD channels (which was never a problem with the old Humax box).
I think I understand what you are suggesting, but that means paying someone to re-direct the aerial in the hope that it might improve. things. I still can't understand why the old Humax box worked perfectly and the same box, adapted with BT sw doesn't?
Got similar problems myself. Some recommending amplifiers and others recommending attenuators. At the end of the day we just want to watch TV and the chumps that we are we fall for the latest waffle about the latest kit and it's a load of rubbish. The parameters for the signal seem very tight but there is no remedial equipment in the box e.g. if an amplifier is needed why not have one built in and if an attenuator is the answer then why is it not part of package also. Just want your money and then leave you to get on with it.
Thanks again, over the last few years I have spent loads of money on boosters, attenuators etc.etc. but still the only problem television I have is the one linked directly the the BT YouView box, which of course just happens to be our main television. And surprisingly on that TV any streaming services like Netflix, or BT internet services work pretty well !!
Many apologies for my rant but someone recently asked me to recommend a broadband/TV supplier. My response was "none of them" I have been with BT for years but could never recommend them to anyone.