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tinkerfairy1
Beginner
934 Views
Message 1 of 3

Rubbish wifi

Last few months my wifi has played up, constant buffering and can no longer watch tv online. After following online help, which is a nightmare when you're having trouble with wifi to begin with... apparently my signal into the house was good so it must be a problem with my equipment...paid £60 for a new smart hub as online troubleshooter diagnosed that was the problem, no change. Have moved hub more central in my house, no change. Have paid £8 for new filter, no change. I live right near junction box...what's the guessing I've paid £70 for no reason and the fault is not with my set up that hasn't changed in years?! Really annoyed!!!
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2 REPLIES 2
peter-d-w
Aspiring Contributor
911 Views
Message 2 of 3

Re: Rubbish wifi

What speed do you get at the hub?

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Pumps100
Contributor
895 Views
Message 3 of 3

Re: Rubbish wifi

You should ask for a refund for all you have spent and revert back to the hub you used before.

 

I did exactly same as you. Changed from HH5 to SmartHub/HH6 thinking it would be better. Was a total disaster. Tried all sorts of fuddling about with it - nothing worked. Changed back to HH5 and bliss - still get occassional drop outs while streaming but at least all devices connect.

 

Regards

 

Ian

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