It doesn't look good, wait for the mod and use the contact link they give you. It may take up to 5 days for them to reply to you but well worth the wait.
Here is the drop at 2am this morning which I assume may be DLM related, SNR still erratic
No worries pippincp, I look forward to it 🙂 and will continue to monitor so I have the info if required
contacted via the link on your profile as requested, any other info required then let me know
Was downloading this morning. My very erratic SNR dropped significantly while downloading - see pic - is this normal behaviour or another indication that there may be an issue and then started steadily rising
Just noticed that although my VDSL dropped, I do not see this reflected in my software monitoring tool. Sych Speed never dropped. In the HH% log, I see this
(983311.640000) PPP LCP Send Termination Request [User request]
Not a full drop out as such as the SNR, Max Rate or Attenuation show no change and there are a few
PPP LCP Send Configuration Request
PPP LCP Receive Configuration ACK
Starting CHAP authentication with peer
All in the space of about 4 seconds
I take it there has been a re-authentication going on
Is this normal behaviour?
Regarding when you asked a mod to assist, I filled the form in as per this request - what is the process now.
Please dont think I am inpatient, its more that I know I havent missed anything and they think its all ok now orr that I aint bothered