I have been told numerous times that someone would contact me regarding my gift card which has still not arrived after over 30 days. I have received no emails regarding this issue only to find after my last discussion on Wednesday over Chat that my claim had been rejected! What was I not informed of this after wasting so much time contacting BT to find out where it was and why was it rejected?! I signed up to BT due to this offer. Can someone please find out the issue and resolve it asap?