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Contributor
566 Views
Message 271 of 717

Re: Sainsburys voucher....?

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Hello shought,

 

This is really outrageous; Try and contact the moderators on this Forum, they normally help.

 

Good Luck

 

DivERal-7---

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Aspiring Expert
563 Views
Message 272 of 717

Re: Sainsburys voucher....?

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I have thanks. Do you know how long they take to reply?
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Distinguished Sage
547 Views
Message 273 of 717

Re: Sainsburys voucher....?

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they normally reply within 3 working days to you personally by either email or phone
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Aspiring Contributor
528 Views
Message 274 of 717

Re: SAINSBURY VOUCHERS

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Hello peeps

 

I have now been with Bt for 5 months & still have not received my £50 voucher, as i have found in the past this is the best way in solving any BT Issues. 

 

Thank you in advance

 

Phil 

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Contributor
501 Views
Message 275 of 717

Re: SAINSBURY VOUCHERS

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Order placed 2nd October - received 2 x £25 gift cards in the post on Saturday (17/11/2012). Seems I have been luck in that a) I received them fairly quickly and b) I got the full £50 expected.

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Aspiring Contributor
475 Views
Message 276 of 717

Re: SAINSBURY VOUCHERS

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I have taken legal advice from our company contracts lawyer, he loves wrong doings. Watch this space 🙂

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Distinguished Sage
466 Views
Message 277 of 717

Re: SAINSBURY VOUCHERS

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Hi Dash599

I am sorry to see you are having problems


I suggest you contact the forum mods they should be able to get this problem sorted for you this is a link to them http://bt.custhelp.com/app/contact_email/c/4951


They normally reply by email or phone directly to you within 3 working days they will take personal ownership of your problem until resolved and will keep you informed of progress


They are a UK based BT specialist team who have a good record at getting problems solved


This is a customer to customer self help forum the only BT presence here are the forum moderators
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Aspiring Contributor
447 Views
Message 278 of 717

Re: SAINSBURY VOUCHERS

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Thank you,

 

Will keep with the legal advice at the moment, what i have been told is very promising.

 

Regards

 

Dash

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Aspiring Contributor
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Message 279 of 717

Re: Sainsburys voucher....?

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I sympathise re your £50 Sainsburys voucher. We have been waiting about 17 weeks.  Our broadband was installed on 27th July.  I have emailed and telephoned and 5 weeks ago received an email saying the vouchers would be sent within 15 days but still nothing.  I would be really grateful if anyone could help.

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Aspiring Contributor
642 Views
Message 280 of 717

Re: Sainsburys voucher....?

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I only just applied for the voucher yesterday do they email you to say you have  been successful?

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