Hi I had my BT TV, broadband and phone package activated on 19th March 2014 and went online to request my sainsbury's voucher on 1st April. I have not received the card yet. The sainsbury's gift card was the main reason I signed up to BT so would be grateful if you could look into this for me.
Welcome to the forum, I'm sorry the voucher has not arrived if you use the 'contact the mods' link in my forum profile to send in your details we'll be happy to help. You can find the link by clicking on my username.
hi dont know if i have posted where i should have but i signed up on line for bt broadband and phone, it went live on the 21st december 2014, i claimed my sainsburys gift card but im still waiting, i telephoned them this morning and i was told they have no record of this. this is disgusting as i got my code to claim my voucher in my email. i just think they tell you all this just to get you to sign up with them and once youve done this they make excuses and dont end up getting the gift card. this is wrong and im not happy, can some one please help!!
Thanks for your post and welcome to the community forum.
I'm sorry for the delay receiving your Sainsbury voucher. I'm happy to help chase the voucher from here and make sure it's sent out to you.
Click on my username and under the "about me" section of my profile you'll see the link to get in touch with us.
All the best,