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metcalfe
Beginner
133 Views
Message 1 of 2

Sainsbury's vouchers not received

Yes folks, yet another customer who was supposed to receive £100- sainsburys vouchers within 45 days and has not....

 

BT inform me they have up to 60 days before they can raise a query despite their website confirmation (and screenshot of) stating to customers they will be received within 45 days....

 

The vouchers formed part of the contract and were a large reason for selecting BT over competitors.

 

Looking through the fora looks like BT are regularly failing to honour.

 

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1 REPLY 1
RobbieMac
Moderator
Moderator
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Message 2 of 2

Re: Sainsbury's vouchers not received

Hi metcalfe,

 

Welcome to the community forum and thanks for posting!

 

I'm sorry you haven't received the Sainsbury voucher.  I can help get it sent out from here.  Click on my username and under the "about me" section you'll see the link to get in touch with us.

 

Please include the link to this thread when you complete the form and whenever we've received your details we'll take it from there.

 

Thanks a million,

 

Robbie

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