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Aspiring Expert
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Message 1 of 6

Save 62% on line is this for existing customers?

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I am due to renew my bb/tv/line was going to go for Infinity 1 but it's 18 Month contract so now looking at staying as i am [normal bb] for 12 Months.

 

Just noticed online BT sale very good deals but is this for new customers only? I was quoted best price on phone today bb£13.00 where as the sale price is £5.00. Thanks   

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Distinguished Sage
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Message 2 of 6

Re: Save 62% on line is this for existing customers?

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All providers do the same special deals for new customers it is nothing new did you try customer options on customer options 0800 800 030
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Aspiring Expert
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Message 3 of 6

Re: Save 62% on line is this for existing customers?

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OK Thanks for that . Yes i called that number they did offer some discount but not much will call again today. 

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Contributor
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Message 4 of 6

Re: Save 62% on line is this for existing customers?

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Unfortunately same experience for me.

Infinatity 2 comes to an end this month. 

On the main been fairly happy with the service but some horrendous problems at the start of my contract and over seas call centre.

**Edited**

 

Sorry to leave BT but service is just to expensive and don't even try to offer any customer loyalty rewards.

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Distinguished Sage
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Message 5 of 6

Re: Save 62% on line is this for existing customers?

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never had any problems negotiating with BT when using customer options
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Contributor
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Message 6 of 6

Re: Save 62% on line is this for existing customers?

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Sorry MODS (Robbiemac)

thankyou for editing my post I didn't realise posting the name and deal I had from my new ISP was against the forum rules.

I just wanted to demonstrate how hugely over priced BT Infinatity 2 was in comparison with my new ISP.

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