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TimSmedley
Aspiring Expert
357 Views
Message 1 of 4

Scrolling back in time more than 24 hours

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Hi

 

YouView box in and working for two weeks with all going well. We are now gradually learning the new functionality & differences between this and a Vision Box with no surprises or disappointments so far.

 

One small thing to clarify is with the EPG and scrolling back the 7 days to watch/download programmes. It only seems to want to go back to 4 AM this morning and prior to that on all channels states "No information". I understood we should be able to go back 7 days?

 

I've turned it off & on and rebooted the hub (much to the irritation of the Broadband I fear!) but to no avail.

 

Any suggestions?

 

Tim

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drhowells
Recognised Expert
352 Views
Message 2 of 4

Re: Scrolling back in time more than 24 hours

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This isn't the answer you want, but I have had the problem once before, I rebooted the box and it seemed to clear the problem. Can you try restarting just the box once more and see what happens?
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TimSmedley
Aspiring Expert
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Message 3 of 4

Re: Scrolling back in time more than 24 hours

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Booted the box & hub and all working well now! Many thanks. Tim

 

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drhowells
Recognised Expert
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Message 4 of 4

Re: Scrolling back in time more than 24 hours

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Glad it worked 🙂
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