Search Function on new email

[NicolaOrton]

Hi 

I'm not liking the search function on the new email system.

I now cannot search by sender/recipient without entering their whole email address, it does not recognise these as I begin to type.  There is no longer a search option icon next to the email title in the inbox and I cannot permanently get rid of the date option !!!

I loved the old system, I could open various emails at the same time, I can no longer do this.

And mostly when I search I get an error message.

This is so frustrating, come on BT sort it out !!

Any tips or advise would be greatly received, thank you 

[licquorice]

At the risk of sounding like a broken record, don't use webmail, use a mail client such as Thunderbird.

[NicolaOrton]

Can I keep the same email address ?

[licquorice]

Of course you can, its just the same as an app on a phone. You can still use webmail as well if you want to.

[NicolaOrton]

Thanks for your help, will give this a try.

[licquorice]

Post back if you need any help setting it up.

[NicolaOrton]

Will do thanks

[NicolaOrton]

Hi just installing Thunderbird. How do I get rid of the info pane below the inbox ?

[licquorice]

Enable the menu bar if it is not already enabled, click on 'View' and untick 'Message Pane' in 'Layout'. You can play with the layout settings to get a layout that suits you.

[licquorice]

With the message pane enabled, you can view a mail in that pane by single clicking or with it removed you have to double click on a mail to open it in another tab. The Info is only displayed when you first open Thunderbird, once you click on a mail it is replaced by that mail.