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cowboyken2002
Aspiring Contributor
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Message 1 of 2

Sending SMS Abroad

Both my wife and I have identical phones (Samsung Galaxy S5) and both switched to BT on the same day. Both had our numbers transferred over and all of our settings (APNs etc) are identical.

 

However, she can send texts to our friends abroad but I cannot. Only noticed recently as I received a text from a friend and tried to respond. As I could my wife did and hers went through.

 

I have contacted BT, they sent me APNs and even had me set them up manually (even though I told them that they are identical to my wife's). They now say they have elevated it to their investigations team and 9 days later still no word on a solution.

 

Anyone any ideas??

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mcronline
Contributor
569 Views
Message 2 of 2

Re: Sending SMS Abroad

Just a suggestion but to confirm it is not a phone setting or fault have you swapped sims with the wife's phone to see if it works for you then?
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