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baldrick69
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Message 1 of 10

Sending mail via FOSCAM IP camera

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If anyone, anywhere, has ever got this working, please would you give me the magic settings. 

 

I have a couple of Foscam IP cameras which have the ability to email out when motion is detected.  I have had this working by using my Exchange 2010 server at work - but we've just upgraded to Exchange 2013 - it no longer works.

 

When it worked with the work email server I had to use the IP address (yes, whatever DNS server I used - my home hub IP, BT's DNS servers, even Google's).  However, it did work so I know it's possible.

 

I've tried:

 

SMTP server:  mail.btconnect.com, 213.123.26.152

SMTP Port: 25, 465, 587

Needs authentication: Yes

SMTP username: myname@btinternet.com, myname

 

It would be nice to use a Google's SMTP through BT but I understand that's yet another BT restriction.

 

Using mail.btconnect.com on port 465, returns "cannot connect to mail.btconnect.com, port 465: Connection refused".

Same with port 25.

 

Any ideas?

 

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gg30340
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Message 2 of 10

Re: Sending mail via FOSCAM IP camera

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This is a BT Residential Forum. If you are a business user you should post on the BT Business forum https://business.forums.bt.com/ where you may get some help.

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baldrick69
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Message 3 of 10

Re: Sending mail via FOSCAM IP camera

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I am BT home user.  This is home user question.

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gg30340
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Message 4 of 10

Re: Sending mail via FOSCAM IP camera

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The reason I asked was because you are using mail.btconnect.com as your server where I would have expected a residential user to use mail.btinternet.com

Keith_Beddoe
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Message 5 of 10

Re: Sending mail via FOSCAM IP camera

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@gg30340 wrote:

The reason I asked was because you are using mail.btconnect.com as your server where I would have expected a residential user to use mail.btinternet.com


That is almost certainly the problem, you cannot send from a residential account, using a BT Business Broadband SMTP server.

 

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baldrick69
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Message 6 of 10

Re: Sending mail via FOSCAM IP camera

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Thanks for pointing that out - I hadn't realised the distinction.

 

However,  the error message changes ever so slightly to: 

 

cannot connect to mail.btinternet.com, port 465: Connection refused

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baldrick69
Aspiring Contributor
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Message 7 of 10

Re: Sending mail via FOSCAM IP camera

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Update:

 

Using the following settings seems to work:

 

SMTP server: 65.20.0.43 (lord knows why but I can't persuade it to use a DNS server)

SMTP Port: 587

TLS: None

Authenication: Yes

 

 

Many thanks to those who replied.

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Keith_Beddoe
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Message 8 of 10

Re: Sending mail via FOSCAM IP camera

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I have a Foscam camera which sends from a Gmail account without any issues.

 

For BT Mail, its would be

mail.btinternet.com

port 465

normal password

SSL/TLS

 

Remenbering to enter your e-mail address and password.

 

Those settings should work fine, from a BT Residential Broadband connection.

 

 

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baldrick69
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Message 9 of 10

Re: Sending mail via FOSCAM IP camera

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What do you use for a DNS server - IP address of your home hub??

 

I'm completely puzzled as to why the Foscam doesn't seem to resolve host names.

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Keith_Beddoe
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Message 10 of 10

Re: Sending mail via FOSCAM IP camera

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I use the home hub DNS, as its at my parent`s house, however I had to uninstall BT Parental controls, as the Foscam camera tries to use Google`s public DNS, which causes it to fail, as BT Parental controls block other DNS servers.

 

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