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Sent emails have all disappeared

I have noticed a few old emails dropping off but I logged onto my emails tonight through BT.com and all my sent emails have disappeared.  Is there any way these can be restored?  There are a number of important emails that I really need access to and I have not backed them up in any form.  The BT helpline does not open until 8am tomorrow morning! Many thanks in anticipation of your assistance.

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