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j0n
Aspiring Contributor
455 Views
Message 1 of 2

Sent old style bt vision box

Hi,

After reading on this forum I have found out that I have been sent a BT Vision Box and not a you view box.

I have infinity and did not order any additional channels so cannot see any reason for sending this box.

I have double checked the order confirmation from BT and it states the you view box on the order, so could a moderator help arrange for the correct style of box to be sent to me.

Thanks
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1 REPLY 1
RobbieMac
Moderator
Moderator
356 Views
Message 2 of 2

Re: Sent old style bt vision box

Hi J0n,

 

Thanks for posting!

 

Apologies for the mix up here.  Click on my username and under the "about me" section you'll see the link to send us your details.

 

We'll check this out and get back to you.

 

All the best,

 

Robbie

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