As an example I'm on Infinity 1 (40GB). The normal full price is £18 which is what I signed up to (with a negotiated discount of course). In Dec 2014 it went up to £19.15. In Sep 2015 it will go up to £20.47.
I assume I could double my data allowance as long as I agree to re-contract for 12 months on £20.47 (plus next year's price rises of course) even though the current normal price might be £18, and as long as I don't even think about talking to BT about any possible new discounts. Yeah right!
Just read the Martin Lewis email and BT prices are going up again! As a long standing customer I am happy with the service but must admit to being a bit fed up with all the great offers aimed at new customers. What about some sort of better deal for the loyal BT customers. Seriously thinking of changing over to a cheaper ISP as you get the same speeds for a better price and it's all on the same network.
Anyone else a little fed up with price of the BT service?
I received an email from BT today informing me that basicly i will be paying more in line rental to enable a minority to have a better/cheaper service. Excuse me BT but i don't want or need your TV and Film service as I am happy with Netlix, I don't want or need to double my data as I am NOT a BT mobile customer and I don't need or want your FREE virus/online protection. I also don't think it right to have to pay another £1 per month increase in line rental to pay for these services. I actually have two lines so I will be paying another £24 per year. If people want extra services like more film/TV channels etc let them pay for it. Take not BT because you will be losing a £200+ a year customer if you don't.
This is the offending email:
Changes to your account
We're changing some of our prices
Thanks for staying with BT. We're always looking for ways to give you more. That's why we're introducing things like the chance to double your data, AMC, our brand new US drama and movie channel and our best ever online protection - all for free.
To keep bringing you our best products, we do have to change our prices sometimes. So, from 20 September 2015, line rental is going up by £1 per month. To find out more (and for details of other price changes including some broadband and TV prices) please click here. But don't forget, there are still plenty of ways to get an even better deal.
I understand that you can leave BT without penalty within 30 days of receiving the price hike email, but what is the situation if you are part-way through the annual "line rental saver"?
A new provider will require you to take line rental with them, so do you lose the unused portion of your paid-in-advance BT line rental?