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Disappointed1
Beginner
664 Views
Message 1 of 3

Service

4 hours today to try and fix a drop out issue on broadband.  Is this normal

 

3 tries on the web chat - two calls to UK and a service rep who hangs up when you ask (politely) for a name of who it will be excalated to.  No accountibilitity whatsoever.

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2 REPLIES 2
imjolly
Distinguished Sage
Distinguished Sage
658 Views
Message 2 of 3

Re: Service

Is you phone working?  If you dial 17070 option 2 is there any noise as it should be silent and best with corded phone 

is your internet working now?



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Keith_Beddoe
Distinguished Sage
Distinguished Sage
640 Views
Message 3 of 3

Re: Service

What sort of broadband do you have?

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