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Distinguished Sage
Distinguished Sage
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Message 11 of 12

Re: Serving in the British Army BT could not care less

They will not contact her unless a request is made via this user forum, that is the way they operate.

 

I cannot guarantee they can help, but they do take personal ownership of the issue, and keep people informed.

 

If you would like to fill in the form and provide contact details for your wife, I am sure they will do their best to find out what is going on.

The contact form is secure, and only goes to the BT Care Team.

 

Here is the link to the form again.

 

They can be contacted using this link BT Care Team

 

They normally respond by phone or e-mail, within three working days, however you should get an immediate confirmation, with a tracking number.

 

Keep a note of the tracking number which you are given once your submit the form.

 

Do not reproduce any of the details on this public forum.

 

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Moderator
Moderator
233 Views
Message 12 of 12

Re: Serving in the British Army BT could not care less

Hi Andysmith328,

Thanks for posting. I’ll look into this for you if you wish. Drop me an email with the details. Keith_Beddoe has posted the link, cheers for that Keith, but you can find it in the “about me” section of my profile.

Cheers

David