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Beginner
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Message 1 of 3

Set Up

You View Box etc was delieverd Friday and received a message today to say that the system was no up and running. I've followed the guide to the letter and all I get on the TV screen is the You View start page just saying "nearly ready" ! I've stopped and started the box and after 2 hours phoned BT helpdesk - not much help, said they would send an engineer and it will probably cost £99 ! Any ideas, beginning to regret this already.... The "Nearly Ready" message has been on screen now for about 4 hours...Smiley Sad

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Contributor
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Message 2 of 3

Re: Set Up

Go through these steps:

http://videos.youview.com/support/maintenance_mode.pdf

 

If you still get problems the box us a lemon. In which case you'll get a replacement.

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Beginner
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Message 3 of 3

Re: Set Up

Worked a treat, many thanks for the help.Smiley Happy

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