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Geoff93
Recognised Expert
698 Views
Message 1 of 9

Setting up HH3 before Infinity switched on

I have just received my HH3 ready for an infinity install on Monday.  I am currently using a HH2a on ASDL with loads of changes - DHCP, Access control and SSID.  Can I set this all up on the new HH3 over the weekend to save doing it all on Monday night or will the engineer do a factory reset on Monday when it is installed?

 

Thanks for any advice.

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8 REPLIES 8
Distinguished Expert
695 Views
Message 2 of 9

Re: Setting up HH3 before Infinity switched on

no he will be happy if it works
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Geoff93
Recognised Expert
683 Views
Message 3 of 9

Re: Setting up HH3 before Infinity switched on

Cheers Bullitt

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Guru
670 Views
Message 4 of 9

Re: Setting up HH3 before Infinity switched on

Some person tried before but couldn't get it to work due to the Firmware, which updated when Infinity was switched over.

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If this answered your question please click "Mark as Accepted Solution" below.
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GaryM
Contributor
661 Views
Message 5 of 9

Re: Setting up HH3 before Infinity switched on


@ryant704 wrote:

Some person tried before but couldn't get it to work due to the Firmware, which updated when Infinity was switched over.


It was me. The thread is here...

 

http://community.bt.com/t5/BT-Infinity/Faulty-Brand-New-BT-Home-Hub-3/m-p/675884

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MadPanther
Aspiring Expert
628 Views
Message 6 of 9

Re: Setting up HH3 before Infinity switched on

I set mine up prior to the engineer visit, he was happy not to have to get involved.

 

Worked out well 🙂

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AndyCoffin
Aspiring Expert
608 Views
Message 7 of 9

Re: Setting up HH3 before Infinity switched on

Same here, put it in place when i got it and moved all my wireless (all 4 of them lol) items to the hub and set up the fixed ip's for my wired devices ready, once the guy came it was just plug in the modem and away.

 

He said id saved him a good 10 mins work and thanked me for being so prepared

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Geoff93
Recognised Expert
579 Views
Message 8 of 9

Re: Setting up HH3 before Infinity switched on

Thanks for the replies.

 

I have just set up and all working on ADLS.  Also have taken a backup in case or reset when pulgged into Infinity (fingers crossed) on Monday.

 

Will report back after installation.

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Geoff93
Recognised Expert
545 Views
Message 9 of 9

Re: Setting up HH3 before Infinity switched on

Install went well and as mentioned engineer was glad to have it all set up.  He seamed a bit surprised on the phone when he first rang.

 

In total he took about 30 minutes including fitting the warbler, going to the cabinet to switch over , then changing the face plate etc - great job.

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