Setting up new router

[pcls1972]

Hi All.

I have replaced a failed BT router with a TP-Link W9980. 

I am currently trying to set up a static ip with this router but BT will not provide information as it is not one of "their routers"

I have the static ip but i need the subnet mask and default gateway information.

Can anyone shed any light on this for me please?

Also which DNS do i use?

Many thanks in advance.

Martin

[Keith_Beddoe]

Only BT Business offer static IP adresses. Residential accounts use dynamic IP addresses.

[iscorrer]

You want to give a device connected to your new W9980 a static IP address?
Or you want to change the routers own default IP address (192.168.1.1) to the usually BT routers one of 192.168.1.254?
Otherwise, what Keith said.

[pcls1972]

Thanks Guys.

I am installing it into a business. 

I didn't know if it was a standard subnet or gateway.

BT have supplied the static ip which they pay for.

[Keith_Beddoe · Accepted solution]

This is the BT Residential Customers forum

As you are a business user, please could you post on the BT Business forum at http://business.forums.bt.com/

Thanks

[pcls1972]

Oops! I'm so sorry, i didnt realise.

Thanks again.