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pcls1972
Beginner
733 Views
Message 1 of 6

Setting up new router

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Hi All.

 

I have replaced a failed BT router with a TP-Link W9980. 

 

I am currently trying to set up a static ip with this router but BT will not provide information as it is not one of "their routers"

 

I have the static ip but i need the subnet mask and default gateway information.

 

Can anyone shed any light on this for me please?

 

Also which DNS do i use?

 

Many thanks in advance.

 

Martin

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5 REPLIES 5
Keith_Beddoe
Distinguished Sage
Distinguished Sage
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Message 2 of 6

Re: Setting up new router

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Only BT Business offer static IP adresses. Residential accounts use dynamic IP addresses.

 

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iscorrer
Aspiring Contributor
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Message 3 of 6

Re: Setting up new router

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You want to give a device connected to your new W9980 a static IP address?
Or you want to change the routers own default IP address (192.168.1.1) to the usually BT routers one of 192.168.1.254?
Otherwise, what Keith said.
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pcls1972
Beginner
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Message 4 of 6

Re: Setting up new router

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Thanks Guys.

 

I am installing it into a business. 

 

I didn't know if it was a standard subnet or gateway.

 

BT have supplied the static ip which they pay for.

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Keith_Beddoe
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Message 5 of 6

Re: Setting up new router

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This is the BT Residential Customers forum

 

As you are a business user, please could you post on the BT Business forum at http://business.forums.bt.com/

 

Thanks

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pcls1972
Beginner
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Message 6 of 6

Re: Setting up new router

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Oops! I'm so sorry, i didnt realise.

 

Thanks again.

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