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Distinguished Sage
Distinguished Sage
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Message 21 of 28

Re: Shocking speeds since I signed up

new stats from test socket show a slight drop in speed and an increase in noise margin.  hopefully the change to the test socket will help stabilise your line and then you can get noise margin reset to 6db with increase in connection speed but stable line first



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Distinguished Sage
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Message 22 of 28

Re: Shocking speeds since I signed up

my feelings as well leave it connected there and check it remains stable
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Expert
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Message 23 of 28

Re: Shocking speeds since I signed up

 Am I exceptional in getting these speeds?

 

I am just over a half a mile from my local exchange.

ADSL Line Status
Connection Information
Line state:Connected
Connection time:0 days, 14:41:18
Downstream:19.25 Mbps
Upstream:1.11 Mbps
 
ADSL Settings
VPI/VCI:0/38
Type:PPPoA
Modulation:G.992.5 Annex A
Latency type:Interleaved
Noise margin (Down/Up):2.5 dB / 5.9 dB
Line attenuation (Down/Up):18.8 dB / 10.2 dB
Output power (Down/Up):20.1 dBm / 12.0 dBm
FEC Events (Down/Up):195801192 / 0
CRC Events (Down/Up):238030 / 53
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Distinguished Sage
Distinguished Sage
134 Views
Message 24 of 28

Re: Shocking speeds since I signed up

you connection speed is ok for your attenuation not exceptional - wish it was minethoughSmiley Wink



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Distinguished Sage
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Message 25 of 28

Re: Shocking speeds since I signed up

a very good connection 😉
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Message 26 of 28

Re: Shocking speeds since I signed up

OK, so as requested, I have left my connection online and connected to the test socket since Friday as my connection was dropping out all the time.

 

After relativly good, but not good enough speeds all weekend, I have come home tonight to find my connection time at just 5 hours and my speed stats as shown below:

 

This has been going on for 2 months now since i signed up and frankly I'm getting mighty p!55ed with it all now.

Please help... Calls to BT have resulted in nothing but anger and frustration and wasting of my time. The assistance on this forum has already inspired more confidence than BT's "Customer Support"

FAQ

Results Image not loaded



1. Best Effort Test: -provides background information.

 Download  Speed
 0.19 Mbps
  
0 Mbps0.25 Mbps
Max Achievable Speed

 Download speedachieved during the test was - 0.19 Mbps
 For your connection, the acceptable range of speeds is 0.1 Mbps-0.25 Mbps.
 IP Profile for your line is - 0.25 Mbps

2. Upstream Test: -provides background information.

 Upload Speed
 0.46 Mbps
  
0 Mbps0.45 Mbps
Max Achievable Speed

Upload speed achieved during the test was - 0.46Mbps
 Additional Information:
 Upstream Rate IP profile on your line is - 0.45 Mbps


We were unable to identify any performance problem with your service at this time.
It is possible that any problem you are currently, or had previously experienced may have been caused by traffic congestion on the Internet or by the server you were accessing responding slowly.
If you continue to encounter a problem with a specific server, please contact the administrator of that server in the first instance.

 

ADSL Line Status
Connection Information
Line state:Connected
Connection time:0 days, 05:33:08
Downstream:288 Kbps
Upstream:448 Kbps
 
ADSL Settings
VPI/VCI:0/38
Type:PPPoA
Modulation:G.992.1 Annex A
Latency type:Interleaved
Noise margin (Down/Up):2.2 dB / 18.0 dB
Line attenuation (Down/Up):58.7 dB / 31.5 dB
Output power (Down/Up):14.5 dBm / 12.6 dBm
FEC Events (Down/Up):39332 / 377
CRC Events (Down/Up):940 / 207
Loss of Framing (Local/Remote):0 / 0
Loss of Signal (Local/Remote):0 / 0
Loss of Power (Local/Remote):0 / 0
HEC Events (Down/Up):1949 / 194
Error Seconds (Local/Remote):1391 / 1036
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Distinguished Sage
Distinguished Sage
111 Views
Message 27 of 28

Re: Shocking speeds since I signed up

if you are still conencted to the test socket with a new filter and quiet line test is ok then you need mod assistance as the connection is really low but so is your noise margin.  have you tried a different router?

 

contact mods



can take up to 3/5 working days for mods to contact you



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Distinguished Sage
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Message 28 of 28

Re: Shocking speeds since I signed up

yes you need the mods assistance
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