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ach2
Aspiring Expert
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Message 11 of 16

Re: Short Occasional Interuptions in Broadband

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Ouch - you do have a long line 😞

 

Thanks for the link. I'm used to the normal wholesale tester with IP profile but this one looks prettier 🙂

 

Cheers,

Alan.

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mXb
Contributor
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Message 12 of 16

Re: Short Occasional Interuptions in Broadband

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I didn't do the quiet test the BT Eng did, along with lots of other tests.

 

Below is a screen grab of the speed test via BT Wholesale site

 

BT Wholesale Speed Test   15 Jan 2013.jpg

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jac_95
Guru
Guru
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Message 13 of 16

Re: Short Occasional Interuptions in Broadband

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hi ach2,

 

Haha tell me about it :L BT Wholesale and Openreach recon it's over 6km long from the exchange to my property. Though I think it's a pretty good speed for a long line Smiley Very Happy

 

Haha ye the http://diagnostics.bt.com/speedtest/ excels in graphical interface and I think it is optimised to work with the BT Home Hub range as it can access certain values/settings in the homehub.

 

Cheers


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mXb
Contributor
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Message 14 of 16

Re: Short Occasional Interuptions in Broadband

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..... don't think that shows any more useful info than the first speed test ?

 

The first one looks much nicer too !

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jac_95
Guru
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Message 15 of 16

Re: Short Occasional Interuptions in Broadband

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Hi mXb,

 

That speedtest you just did shows that your IP Profile is correct.

 

As your on ADSL2+ (BTw 21cn network) your IP Profile will be about 88.2% of your connection speed (sync rate).

 

Hopefully another forum member who is more of an expert in the domain will be able to help you further 🙂

 

Just to let you know that my estimation of 11mbps to 13mbps is for an ideal line with a line attenuation of 33dB.

No lines are the same so the speeds will vary from line to line.  
Some factors are:
1) Each line are of Different lengths
2) Each line is technically different - maybe made from different materials and different thickness. 
3) Each line is of a different age & some may have had some "patch work" over the years where old line meets new line somewhere between the home to the exchange. 
4) Some houses may have different master sockets.

There are a lot more factors that can effect the Broadband speeds.

 

Edit**: Also have look at what RogerB has posted here: http://community.bt.com/t5/BB-Speed-Connection-Issues/Poor-Broadband-speed/m-p/14217#M8397 about possible sources of interference.

 

 

Hope you get it sorted soon,

 

Cheers


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mXb
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Message 16 of 16

Re: Short Occasional Interuptions in Broadband

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Hi jac_95

 

Speed wise I am quite happy as I am not a great downloader, except updates and I seem to spend more and more time downloading them !

 

I am glad to see on the HH3 that there is a drop down menu above the Event Log to filter the results, and one of the filter options is for "System Up/Down", which makes it a lot easier than boggling through the full log.

 

I notice that BT have closed the fault ticket on my line again without saying anything !

 

So I'll give it a few more days, monitor how it goes.

 

Talking about monitor, how does the HH3 monitor the broadband so it knows when it's gone down ?

 

.....anyone know ?

 

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