hi, i had bt infinity installed and when it was being installed the engineer noticed i had noise on the line, he did a few tests and said there was a fault outside and wasnt inside and if a could live with it it whould be fine, he showed me my speed which was doing 32mb, bt tester said ip profile 32mb after he left i went to use the phone and i could not get a tone and there was crackling on the line and my internet went to about 2mb, so i rang bt and they sent a engineer round the next day and said he thinks the waterboard had damaged some cables up the road, anyway it took 2 days to fix, and now my profile says 24mb and 10mb.
Did this effect my ip profile and should i ask for a reset?
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I am still trying to figure out whether the Openreach DLM is truly automatic or whether there is in fact a level of over-ride.
See this document from Openreach
It shows the DLM can be set on request by the ISP to hold a bias towards gaming or stability (see the 3 DLM profiles)! I cannot find any evidence of these profiles being used or adjusted. I suspect it is either not being used or a very well kept secret regarding their usage and adjustment. Or I am misunderstanding the document, and as suggested elsewhere, that all 3 profiles are automatically selected as part of the auto-DLM process itself.
Hhhmmm very interesting point about Jonstatt the 3 variations of profiles, I wonder how we could find out what we are actually set to and if there is a option to change ?