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ady199
Aspiring Expert
2,675 Views
Message 1 of 3

Should my Infinity connection be configured using my Username and Password

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I've just had Infinity installed this morning and all is working great, however I've just gone into bthomehub.home and its showing a Username of: bthomehub@btbroadband.com and its showing the Password as Not Configured

 

Should this not have been setup using the Username and Password that were sent to me in a letter from BT?

 

(I have a HH3)

 

Thanks in advance.

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Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: Should my Infinity connection be configured using my Username and Password

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no    that was for your email and logging into bt not for the router



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ady199
Aspiring Expert
2,615 Views
Message 3 of 3

Re: Should my Infinity connection be configured using my Username and Password

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Many thanks for your quick reply
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