Just wondering if anyone else lost their sky sports SD channels after upgrading to sky sports HD.
I upgraded last night and the HD activated no problem, but now my SD channel says i'm not subscribed. My order does confirm the price covers both versions of the channel - SD + HD. I will mostly be using the HD version anyway, but I should be getting both versions.
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That's bonkers, hope someone will clarify, all the other SD equivalents remain available when HD is taken, so why should SS be different.
Am ordering myself soon, so would like an explanation too.
Hi I upgraded via BT web site from Sky sports 1 SD to include HD and can confirm I still get SD channel. Did you upgrade via web site or over phone? Am due my next bill in November so will be checking that I am not being charged for both!!
I upgraded on the website. My email stated that the order was for sky sports 1 in SD and HD, so I definitely shouldn't have lost the SD version.
Hopefully a mod will look into this.
I'm asking the mods to take a look at this for you and they will post contact info here in the morning.
I am subscribed to Sky Sports HD but can't think why I would want to watch the channels in SD and have hidden them on my Youview box.
Thanks for the reply. I do not see a "contact the mods" link in your profile.
Apologies for that!
Check my profile and you'll see the link.
All the best,