Slow 80/20 fibre broadband speeds

[pippincp]

As your stats show full speed then you may be right about congestion. Which exchange are you connected to and I'll ask a mod to have a look.

It may be tomorrow before they reply.

[Masterplan]

Exchange RUABON is served by cabinet 14.

When I,ve checked in the past I was always on cabinet 10. So maybe since I,ve gone into cabinet 14 the problems started.

[Masterplan]

Oh and by the way thanks to everyone for trying to help!

[NeilO]

Hi @Masterplan I can't see any reported congestion problems for your exchange area, is your computer connected directly to your router via ethernet or do you use powerline adapters?

[Masterplan]

Thanks for checking congestion.

I always use my pc via an ethernet connection. Never use the wi-fi connection.

Tonights speedtests

https://www.thinkbroadband.com/_assets/speedtest/button/1551040086685252655.png

1. Best Effort Test: -provides background information.

	Download Speed
	9.22 Mbps

0 Mbps

20 Mbps Max Achievable Speed

 Download speedachieved during the test was - 9.22 Mbps
 Additional Information:
 IP Profile for your line is - 20 Mbps

2. Upstream Test: -provides background information.

	Upload Speed
	9.22 Mbps

0 Mbps

20 Mbps Max Achievable Speed

Upload speed achieved during the test was - 9.22Mbps
 Additional Information:
 Upstream Rate IP profile on your line is - 20 Mbps

[Techwizz]

@NeilO was asking whether you were using a direct wired connection to the Hub or via powerline adapters.

[pippincp]

Don't do another BTWholesale test as  it will overight this one on their server. Wait for @NeilO to get back to you.

[Masterplan]

Direct ethernet connection directly to my router.  I do not use powerline adaptors

[Masterplan]

Speed has improved a little between 30-40mbps.

It is still not good enough for an 80/20 connection. Looks like BT are capping my speed if there is no congestion.

My mobile phone runs faster than my fibre connection!

[Techwizz]

If it isn't congestion, then it's either the device you're using or something internal that's causing the problem.