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Swalezee
Aspiring Contributor
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Message 1 of 2

Slow ADSL throughput SVLAN red

Slow ADSL throughput last night - SVLAN shows as red.  What can be done?  Are BTW aware?  Is there a fault reference for it running hot?  Ping 200ms, speed test approx 0.5Mb download - sync approx 8.2Mb! 6 db profile

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PaddyB
Moderator
Moderator
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Message 2 of 2

Re: Slow ADSL throughput SVLAN red

Hi @Swalezee,

 

What exchange are you connected to? I can check to see if there an any known issues.

 

Does the slow down only occur during peaks times, which is normally from around 5PM until 12 AM? The next time you notice the slow down, please can you run the BT Speed test using the link - http://www.speedtest.btwholesale.com/

 

You'll need to run that test using a wired connection. Once the first test complete, please run the "Further Diagnostics" and post back the results.

 

Thanks

 

PaddyB

 

 

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