Having looked on here it appears to be normal that braodband speeds can take a while to get back to speed after a fault due to being on a banded profile. I had a fault with the phone line repaired on Friday but speeds had not recovered this evening (>3 days). I've been in a chat with BT and they want to send out another engineer to check the broadband as opposed to the phone and I don't want them to do that if it is due to a banded profile and they will charge me for this. They ran a line check which stopped the connection so my 3 - 5 day wait potentially has started again
Any help someone can offer would be greatly appreciated
ADSL Line Status
|Connection time:||0 day, 00:58:34|
|Modulation:||G.992.1 Annex A|
|Noise margin (Down/Up):||26.6 dB / 26.0 dB|
|Line attenuation (Down/Up):||24.5 dB / 15.0 dB|
|Output power (Down/Up):||18.8 dBm / 12.4 dBm|
|FEC Events (Down/Up):||0 / 0|
|CRC Events (Down/Up):||0 / 0|
|Loss of Framing (Local/Remote):||0 / 0|
|Loss of Signal (Local/Remote):||0 / 0|
|Loss of Power (Local/Remote):||0 / 0|
|Loss of Link (Remote):||0|
|HEC Errors (Down/Up):||0 / 0|
|Error Seconds (Local/Remote):||0 / 0|
Welcome to this user forum.
Please read this post.
It will explain what happens, and what you need to do.
Thanks - based on that I just need to be patient and the suggestion by BT to send out an engineer shouldn't be necessary? (or at least is premature)
Thanks for confirming. I'll monitor it for the next 10 days and add more details if it doesn't improve after that time