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acstua
Beginner
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Message 1 of 3

Slow Down

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Hi


my FTTC seems to be suffering slow down...  

 

its gone from 36Mbps down to around 10Mbps, and has been like this for around a month (had BT Infinity for a year at least)

 

According to the BT wholesale speed tester..

 

Download speedachieved during the test was - 15.93 Mbps
For your connection, the acceptable range of speedsis 20 Mbps-33.61 Mbps .
Additional Information:
IP Profile for your line is - 33.61 Mbps

 

Upload speed achieved during the test was - 8.63Mbps
Additional Information:
Upstream Rate IP profile on your line is - 10 Mbps

 

This was after a reboot of the router.

 


Can anyone help?

 

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2 REPLIES 2
StuartH
Moderator
Moderator
338 Views
Message 2 of 3

Re: Slow Down

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Hi Acstua

 

I can have the slow down in speed investigated for you.

 

Send me an email by filling out the contact the mods form in my profile you can find it in the section 'About Me'.

 

Thanks

 

Stuart

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acstua
Beginner
301 Views
Message 3 of 3

Re: Slow Down

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Oddly after a few weeks of issues it seems to have resolved itself over the last few days.
So far so good, I'll contact you if the situation changes, thanks.


Download speedachieved during the test was - 32.5 Mbps
For your connection, the acceptable range of speedsis 20 Mbps-33.61 Mbps .
Additional Information:
IP Profile for your line is - 33.61 Mbps
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