Help us improve our process for when you experience home Wi-Fi issuesx
We have put together a short survey to capture your feedback in terms of what BT can do when you experience home Wi-Fi issues. We would appreciate it if you could take a couple of minutes to complete a short survey. Read more from here, Fix my home Wi-Fi
Slow Home hub 3 and failing webmail contacts system
I upgraded to Infinity 1 last year and I'm not sure I'm any better off than I was on normal broadband because it's sometimes slower and keeps halting or dropping. I'm ethernet and wireless connected and all are the same. Not impressed!
My other problem is I use webmail for my contacts so I can use them mobile but quite often the contact system doesn't work. It will let you create a new contact and then you can't assign it to a group unless you come out and go back in. When the Yahoo connection has been severed I hope there are plans to improve the email system