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Newbie
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Message 1 of 2

Slow Infinity 2 - IP Profile Reset?

My infinity 2 speeds have dropped some time over the last couple of months from 50+ to 33Mbps down. I'm currently getting the following.

 

 

 Download speedachieved during the test was - 32.85 Mbps
 For your connection, the acceptable range of speedsis 23.71 Mbps-33.87 Mbps .
 Additional Information:
 IP Profile for your line is - 33.87 Mbps

 

Upload speed achieved during the test was - 7.71Mbps
 Additional Information:
 Upstream Rate IP profile on your line is - 20 Mbps

 

Now I was also experiencing the HH5 resets, but since the update it seems to be stable however my speed has never increased.  Is this a case of the IP profile being lowered due to the HH5 disconnects and then never going back up again?

 

Helpdesk stats as follows:

 

5. DSL uptime:9 days, 06:37:14
6. Data rate:11948 / 34992
7. Maximum data rate:11957 / 53777
8. Noise margin:6.0 / 7.2
9. Line attenuation:23.6 / 17.5
10. Signal attenuation:23.4 / 17.2
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Distinguished Sage
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Message 2 of 2

Re: Slow Infinity 2 - IP Profile Reset?

sounds like the DLM doing its job just a matter of waiting http://community.plus.net/library/browsing/fttc-dlm-what-it-is-how-it-works/
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