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jtubman
Beginner
276 Views
Message 1 of 8

Slow Internet and no BT infinity Avalability

 

Okay so i can guanutee that i wont be getting BT Infinity in my area for a along while. However my speeds are just painfully slow and i was tipped off on another thread that experts could help me on here 🙂

I use an Ethernet Connection on a Home Hub 3.0

Here's my BT speed test results

  

 

 I've tried the test on here www.btwholesale.com/includes/adsl/main.html

Our test also indicates that your line currently supports an estimated ADSL2+ broadband line speed of 5Mbps; typically the line speed would range between 3Mbps and 7.5Mbps. Our test also indicates that your line could support an estimated ADSL 2+ Annex-M broadband upstream line speed of 1Mbps and downstream line speed of 5Mbps; typically the downstream speed would range between 3Mbps and 7.5Mbps."

 

My Exchange is BRIMSCOMBE

 

 

http://www.samknows.com/broadband/exchange/SSBRI

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7 REPLIES 7
jtubman
Beginner
268 Views
Message 2 of 8

Re: Slow Internet and no BT infinity Avalability

Here's a Bt Speedtester results

 

Test1 comprises of two tests

1. Best Effort Test: 
Description: http://217.35.209.142/PerformanceTester/images/help.jpg -provides background information.

 

Download  Speed

 

5395 Kbps

 

 

 

 

0 Kbps

7150 Kbps
Max Achievable Speed

 

 Download speedDescription: http://217.35.209.142/PerformanceTester/images/help.jpgachieved during the test was - 5395 Kbps
 For your connection, the acceptable range of speeds
Description: http://217.35.209.142/PerformanceTester/images/help.jpg is 2000-7150 Kbps.
 Additional Information:
 Your DSL Connection Rate :7488 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
 IP Profile for your line is - 6000 Kbps


2. Upstream Test: 
Description: http://217.35.209.142/PerformanceTester/images/help.jpg -provides background information.

 

Upload Speed

 

305 Kbps

 

 

 

 

0 Kbps

448 Kbps
Max Achievable Speed

 

>Upload speedDescription: http://217.35.209.142/PerformanceTester/images/help.jpg achieved during the test was - 305 Kbps
 Additional Information:
 Upstream Rate IP profile on your line is - 448 Kbps

 

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Distinguished Sage
Distinguished Sage
266 Views
Message 3 of 8

Re: Slow Internet and no BT infinity Avalability

the btspeedtester results look ok - you have a 7.4mb connection with a profile of 6000 and if you can maintain a stable connection 24/7 this should rise to 6500.  your download/throughput at 5395 looks ok for your profile of 6000

 

looks like the estimate you got at the start



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jtubman
Beginner
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Message 4 of 8

Re: Slow Internet and no BT infinity Avalability

 

 

and heres my ADSL stats

ADSL Line Status

Connection Information

Line state: Connected

Connection Time: 3 days, 03:09:48

Downstream:  7.313 Mbps

Upstream: 448 Kbps

 

 

ADSL Settings

VPI/VCI:  0/38

Type: PPPoA

Modulation:  G.992.1 Annex A

Latency type:  Interleaved

Noise margin (Down/Up): 9.0 dB / 27.0 dB

Line attenuation (Down/Up): 40.4 dB / 22.0 dB

Output power (Down/Up): 19.9 dBm / 12.1 dBm

FEC Events (Down/Up): 347557 / 20

CRC Events (Down/Up): 790 / 16

Loss of Framing (Local/Remote): 0 / 0

Loss of Signal (Local/Remote): 0 / 0

Loss of Power (Local/Remote): 0 / 0

HEC Events (Down/Up): 25691 / 12

Error Seconds (Local/Remote):  188 / 16

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Distinguished Sage
Distinguished Sage
259 Views
Message 5 of 8

Re: Slow Internet and no BT infinity Avalability

your exchange is 21CN enabled but there is no date so could be very recent and has not been rolled out to the customers on the exchange.  have you had bt broadband for a while or recent?

 

check your attenuation here to see possible connection speed http://www.kitz.co.uk/adsl/max_speed_calc.php



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jtubman
Beginner
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Message 6 of 8

Re: Slow Internet and no BT infinity Avalability

Ive had BT Broadband for over 6+ years now (im on BT total Broadband 3 )

 

the results of the test are:

 

 Attenuation

Downstream : 40db

 

Line Length : 2.9 km

Approx

 

dslMAX : 6976 kbps

adsl2+ (21CN): 9024 kbps

adsl2+ (LLU) : 9024 kbps

 

IP Profile : 6000 kbps

IP Profile: 7150 kbps

Throughput : 7986 kbps

 


 

 

 

 

 

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NilSatisOptimum
Recognised Expert
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Message 7 of 8

Re: Slow Internet and no BT infinity Avalability

Did you read the small print at the bottom, there is a chance of increased attenuation between 2 and 3 is typical.

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Distinguished Sage
Distinguished Sage
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Message 8 of 8

Re: Slow Internet and no BT infinity Avalability

as already pointed out your attenuation will increase by 2 or 3db when upgraded to 21CN so neeed to look at 43 attenuation which makes a difference.

 

in addition 21CN is very aggressive on noise on your line so what may be a good connection on adslmax may not be a good connection on 21CN.  Just search the forum for 'upgrade problems' to see what I mean



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